Contact Support
For support inquiries, bug reports, or feature requests, email us at [email protected]
We typically respond within 24–48 hours.
Frequently Asked Questions
How do I get Equipment Service Tool?
Available on the App Store for Free! View details or download now.
Which manufacturers are supported?
Allison, Bomag, Cummins, Deutz, Ghel, Hyundai, Mustang, Manitou, XCMG, Sakai, and more. We're continuously adding support.
When will Budget to 0 be available?
Currently in development. Email [email protected] to be notified. Learn more.
When will Coalescence be available?
Coalescence, our private Apple-native dating app, is in development and launching first in the US. Email [email protected] to be notified. Learn more.
Is my data safe?
For Equipment Service Tool and Budget to 0, all data stays locally on your device and is never transmitted to our servers. Coalescence is a dating app, so it stores your profile data — but it runs entirely on Apple's infrastructure (CloudKit, Sign in with Apple), messages are end-to-end encrypted, and we operate no servers of our own. See our Privacy Policy for details.
Do your apps require internet?
Equipment Service Tool and Budget to 0 work completely offline.
How do I backup my data?
Back up your iPhone using iCloud or iTunes. This preserves your app data along with all your other device information.
Can I use it on multiple devices?
Yes! Equipment Service Tool is universal for iPhone, iPad, and Mac (M1+). Supports Family Sharing for up to six members.
How do I report a bug?
Email [email protected] with details. We value your feedback.
Troubleshooting
App Won't Open or Crashes
- Force-close the app and reopen it
- Restart your device
- Ensure you have the latest version from the App Store
- Check that you have sufficient storage space
- If problems persist, contact support
Fault Codes Not Found
- Verify the manufacturer is supported
- Double-check the code format (SPN and FMI for J1939)
- Ensure you have the latest app update
- Contact us for specific manufacturer requests
Data Not Saving
- Ensure sufficient storage space
- Check app permissions in device settings
- Don't force-close the app before saving completes